Bring the questions that matter to you

Make room for your questions.

Begin by naming the concern you want help with. You can bring an offer without having a drug picked out. Ask your clinician, the health professional assessing you, to walk through it with you.

An open blue notebook, a green bookmark, and pink conversation shapes leave room for questions. — Start with your goal. Keep space for the answer.

Bring your goal alongside the offer

What to bring

Your own description of the health concern you want to discuss.
The medicines and supplements you currently use, written in a list.
Any allergies, past treatment, or test results you want to mention.
The offer, medicine name, and price you saw.
Your questions about pregnancy or plans for pregnancy, if relevant.

What to ask first

What do you think could be behind the problem that brought me here?
What are my options, including options without this drug?
What would make this treatment a good fit for my situation?
What further information, tests, or an in-person visit would help you decide?

A goal helps focus the visit. An offer gives you something specific to question.

Ask about the decision and the follow-up

Before a treatment decision

What shows that this exact medicine helps with my problem?
What benefits could I expect, and what is uncertain?
What unwanted effects can happen?
How does my health history change the choice?
If a pharmacist or doctor will make the medicine to order, why do I need it instead of a ready-made medicine?

Before the visit ends

Who can answer questions after today?
How will we check whether this plan is helping me?
What changes or symptoms need prompt help?
How would I stop or change the plan with your help?
Where are the visit summary and follow-up instructions?

Indiana requires online care to meet the same rules for proper care as a visit in person (as of September 28, 2026).

For an online visit, the clinician must gather the health details needed to identify the problem. They must explain treatment choices and give instructions for care after the visit.

Ask whether an examination in person is needed before choosing treatment.

Ask for the follow-up plan in words you can use once the visit is over.

Ask for an explanation of a word or for a written answer whenever that would help.

Know where a concern can go

For a complaint about an Indiana-licensed health professional or pharmacy, contact the Attorney General’s Licensing Enforcement unit (as of September 28, 2026).

This state office investigates complaints about people and pharmacies with professional licences.

This unit cannot get money back for you or bring criminal charges.

For misleading ads or problems with a bill, use the Attorney General’s separate general consumer complaint form.

Keep the offer, visit summary, medicine label, and bill together if you need to explain a concern.